← Return to Home

Privacy Policy

Last updated: May 17, 2026

Trois Sommets Studios LLC, doing business as Studio 3 Cime ("Company", "We", "Us", "Our"), operates the ELEVI platform (the "Service"). This Privacy Policy explains how We collect, use, and protect Your personal data when You use ELEVI via our website or mobile application. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Company Information

Trois Sommets Studios LLC (dba Studio 3 Cime)
1500 N Grant St
Denver, CO 80203
United States
Contact: info@elevi.film

2. Information We Collect

Personal Data

We may collect the following information:

  • Email address
  • First name and last name
  • Phone number
  • Profile images or camera photos uploaded by users

Usage Data

We automatically collect certain data when You use the Service, including:

  • IP address
  • Device type and operating system
  • App usage behavior
  • Pages or content viewed
  • Time spent on the platform

3. How We Collect Data

We collect data through:

  • Account registration forms
  • In-app activity
  • Uploaded content (including images)
  • Analytics and marketing tools such as Google Analytics, Meta Pixel, and Firebase

4. How We Use Your Data

We use Your data to:

  • Provide and maintain the ELEVI platform
  • Manage user accounts
  • Process transactions via Apple In-App Purchases and Stripe
  • Communicate with You via email
  • Improve user experience and platform performance
  • Measure the effectiveness of our marketing campaigns and deliver relevant advertisements
  • Ensure security and prevent fraud

5. Email Communications

We use MailerLite to send emails and manage communication with users. You can review their privacy policy here: https://www.mailerlite.com/legal/privacy-policy. You can unsubscribe from marketing emails at any time.

6. Payments

All payments are processed securely through Apple In-App Purchases and Stripe. We do not directly collect or store Your payment information.

7. Analytics and Tracking

We use:

  • Google Analytics
  • Firebase
  • Meta Pixel

These tools help us understand how users interact with the platform, improve our services, and measure the success of our advertising campaigns.

8. Cookies

We use cookies and similar tracking technologies to:

  • Keep your session secure and authenticated (Essential)
  • Analyze usage and improve performance (Analytics)
  • Measure marketing conversions (Advertising)

You can manage or revoke your consent for non-essential cookies at any time using the Cookie Consent banner available on our website, or through Your browser settings.

9. Data Sharing

We do not sell Your personal data for monetary value. We may share data with trusted third parties only when necessary to operate the Service and our marketing efforts, including:

  • Analytics and advertising providers (e.g., Google, Meta)
  • Email service providers
  • Infrastructure and payment providers

10. Data Retention

We retain Your personal data only as long as necessary to:

  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes

11. Your Rights (GDPR)

If You are located in the European Economic Area, You have the right to:

  • Access Your data
  • Correct inaccurate data
  • Request deletion of Your data
  • Restrict or object to processing
  • Request data portability

To exercise these rights, contact us at privacy@elevi.film.

12. California Privacy Rights (CCPA/CPRA)

If You are a California resident, You have the right to:

  • Know what personal data We collect
  • Request deletion of Your data
  • Request disclosure of data usage
  • Opt-out of the "sharing" of your personal information for cross-context behavioral advertising
  • Not be discriminated against for exercising Your rights

To submit a request, contact us at support@elevi.film.

CALIFORNIA & GLOBAL PRIVACY NOTICE: DO NOT SELL OR SHARE MY PERSONAL INFORMATION

ELEVI is committed to data minimization and user privacy.

1. No Sale of Personal Data

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), consumers have the right to opt out of the "sale" or "sharing" of their personal information. ELEVI does not sell your personal information to any third party for monetary consideration.

2. Targeted Advertising and "Sharing"

To measure the effectiveness of our marketing campaigns and reach new audiences, we utilize third-party pixels (such as the Meta Pixel) and analytics tools (such as Google Analytics). Under the CPRA, the use of these tools may constitute "sharing" your personal information for cross-context behavioral advertising. You have the absolute right to opt out of this tracking. You can exercise this right instantly by selecting "Essential Only" on our website's Cookie Consent banner.

3. Third-Party Authentication Brokers

When you utilize third-party authentication services (such as "Sign in with Apple" or "Continue with Google") to access ELEVI, data collection is strictly limited to the minimum required to provision your account context (Name and Email address). If you utilize Apple's "Hide My Email" relay service, ELEVI respects this configuration and processes only the encrypted alias provided by the authentication broker.

4. Exercising Your Rights

If you wish to opt out of non-essential tracking, update your preferences via our Cookie Banner. If you have questions regarding our data practices or wish to request the complete deletion of your account and associated database records, you may initiate an immediate atomic account wipe natively within the application settings or contact our Data Protection Officer at privacy@elevi.film.

13. CalOPPA Compliance

In accordance with the California Online Privacy Protection Act:

  • Users can visit our platform anonymously
  • This Privacy Policy is accessible on our platform
  • Users will be notified of changes on this page

14. Children's Privacy (COPPA)

ELEVI is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If You believe a child has provided Us with personal data, please contact us and We will remove it.

15. Data Security

We implement appropriate technical and organizational measures to protect Your data. However, no system is completely secure, and We cannot guarantee absolute security.

16. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

17. Contact Us

If You have any questions about this Privacy Policy, You can contact us at:
Email: support@elevi.film